| Our servers are housed in a modern data center in
San Antonio, Texas. The network has been engineered from the
ground up to accommodate the high-availability demands of the
internet's most popular websites. The data center and network have
been optimized for outsourcing webservers.
Connectivity
The data center utilizes connections to multiple backbones to
ensure that data reaches the end-user in the fastest, most
efficient manner possible. Network providers include AT&T,
Broadwing, Qwest, SAVVIS, SBC, Time Warner and UUNET. There are
also peering agreements with local ISPs to allow fast delivery of
packets when possible.
Physical Security
The data center is physically isolated from everyone but level
three technicians. Public access is strictly forbidden. Access to
the floor the data center resides on is restricted to those
holding Rackspace military-grade passcards. Furthermore, access to
the data center itself is restricted by Biometric hand scanners.
Conditioned Power
Power systems in the data center are designed to run uninterrupted
even in the unlikely event of a total power outage. All servers
are fed with conditioned UPS (Uninterruptable Power Supply) power
that will run if utility power fails. The UPS power subsystem is
N+1 redundant with instantaneous failover in case the primary UPS
fails. In the event of an extended power outage, an on-site diesel
generator can run indefinitely. The generator is regularly tested
to ensure that it will continue to function in the event of an
emergency.
A Precision Environment
The data center is meticulously tidy. All air is circulated
and filtered every 90 seconds to remove dust and contaminants. The
data center's HVAC (Heating Ventilation Air Conditioning) system
is N+1 redundant to ensure that - even in the event of an entire
HVAC system failure - there is a duplicate system on standby to
take over. An advanced fire-suppression system is in place to
prevent any fire from spreading - in the unlikely event that one
could start. All cables to servers and routing equipment are
securely tied down, and cable racks suspended from the ceiling
provide dual routes for all cables. In the event that all cables
on a cable rack are cut or burned, packets of data will
automatically be routed to a second set of cables on the other
side of the data center.
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