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Answers
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Common CGI related questions
- What are CGI scripts?
CGI stands for 'common gateway interface'. It is a method used by programs to send and receive information via a web browser. To expand the capabilities of your website, you will need to use CGI scripts that can handle form processing, shopping carts, counters, guestbooks etc. Our servers have the capability to run CGI scripts written in Perl.
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- How do I set permissions for my cgi script?
For CGI scripts to
work, you must set permissions to executable all (chmod 755 ).
Sample File Permissions
and their meanings.
| Command |
Meaning |
| chmod 777 |
Read, Write & Execute for owner, group & world |
| chmod 755 |
Read, Write & Execute for owner, Read & Execute for
group & world |
| chmod 644 |
Read & Write by owner and read only for group &
world |
You can use WS_FTP Pro as FTP
Software to change the permissions.
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- What are some common settings/paths for my CGI scripts?
| Location
of Perl: |
/usr/bin/perl |
| Location
of Sendmail: |
/usr/sbin/sendmail |
Download the script perl_diver
and save as .cgi file.
Upload the script to your cgi-bin directory and execute
it to know document roots and other server settings.
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- I am getting '500 Internal Server Error' when running CGI scripts?
This is a error
generally observed while running CGI Scripts. It is often resolved by making
sure you have done the following:
- When editing your cgi script use a program that saves
the file as a 'text file' type. DO NOT use Notepad that
comes with Microsoft Windows because it doesn't save files
in pure ASCII text format. Use Wordpad instead to
edit files.
- FTP your cgi scripts in ASCII mode into the cgi-bin directory.
- Be sure to set required permissions using any FTP
Software.
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Do you have a collection of popular Perl scripts?
Yes, We have collection of commonly used perl scripts such as
formmail, guestbook already set for our servers.
We will be adding new scripts in near future. You can download these scripts
from Common Scripts Collection
Many different
places have collections of CGI scripts you can download. Some scripts are
free, while some cost money. Here's a short list of places where you can
get scripts:
CGI Resources.com, WebScripts Archive,
Matt's Script
Archive, The Perl Institute, Discussion
Boards
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Mail Server related questions
- What is my e-mail address?
At Hostdude.net. Your email address will be emailaliases@yourdomain. You can setup unlimited email aliases using control panel provided at the time of registration.
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- What is POP3 email and how do I create a POP3 email account?
POP3 (Post Office Protocol 3) email stores your email on the server to be downloaded locally by your email program. If you don't want to use POP3 email, you can setup an email redirect to forward your email to an outside email address.
Here's how you can create a POP3 account for your domain:
1) Log in to your control panel.
2) Select the domain name that you want to apply the change to.
3) Click on MAIL.
4) Enter the mailname that you want to create (ie. "bob", not the full address).
5) Click on ADD.
6) Check the "Mailbox" box.
7) Enter the new password and confirm the new password.
8) Click on UPDATE.
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- Can you change MX records?
Yes, we will be able to change the MX records to suit your needs.
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- How do I change the password for a POP3 email account?
1) Log in to your control panel.
2) Select the domain name that you want to apply the change to.
3) Click on MAIL.
4) Select the mailname that you want to modify.
5) Next to the "Mailbox" box, enter the new password and confirm the new password.
6) Click on UPDATE.
If you forgot or lost your control panel password, we can reset it for you. Please follow our password reset instructions. (In the Plesk Control Panel FAQ)
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- How do I change a email redirect to a POP3 email account?
1) Log in to your control panel.
2) Select the domain name that you want to apply the change to.
3) Click on MAIL.
4) Select the mailname that you want to modify.
5) Uncheck the "Redirect" box and remove the email address.
6) Check the "Mailbox" box.
7) Enter the new password and confirm the new password.
8) Click on UPDATE.
Now, email will start collecting on the server and can be downloaded to be read locally by your email program or read directly on the server using the IMP Webmail program.
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- How do I configure my email application for POP3 email?
For your incoming server use:
server name: yourdomain.com
server type: POP3 server
username: your-username
password: your-password
For your outgoing server use your ISP's SMTP settings.
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- Can I read my POP3 email directly from the server shell?
No, because of the way Plesk, our control panel operates and interacts with Qmail, it is not possible to read email on the server via mail, pine, mutt, elm, etc. If you want to read email on the server, you can use IMP, our webmail service, but its features are limited compared to true shell-based email access.
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- How can I send all unresolved email to one "catch-all" email address?
1) Log in to your control panel.
2) Select the domain name that you want to apply the change to.
3) Click on PREFERENCES.
4) Under "Mail to nonexistent user:", check the radio button for "Catch to address:", then enter the address where all unresolved email should go. You can enter either one of your domain's POP3 or email redirects or an outside email address.
5) Click on UPDATE.
This will create a catch-all email account (global maildrop) for all undefined/unresolved email addresses. Any other email accounts that you create for this domain will override this catch-all email address.
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- How can I force all unresolved email to bounce back with a specific message?
1) Log in to your control panel.
2) Select the domain name that you want to apply the change to.
3) Click on PREFERENCES.
4) Under "Mail to nonexistent user:", check the radio button for "Bounce with phrase:", then enter the text that you want your unresolved email to display when they bounce.
5) Click on UPDATE.
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- Do you offer webmail so I access my email via a web browser?
You can use the following url to access your local email via the IMP webmail interface:
http://webmail.yourdomain.com (replace "yourdomain.com" with your actual domain name).
IMP Webmail is really useful if you need to access your email while traveling or if you do not have access to your home/work comupter, but it should not be considered a replacement for a standard email program that downloads email to your computer. The storage space that you have on the server is limited (the amount depends on your hosting plan), so you want to make sure that you periodically download or delete your email from the server.
PLEASE NOTE: IMP Webmail can only be used to read email that is stored on the server through a POP3 account, not email that is redirected to another address. IMP Webmail is not as as fully featured as a standard email program that downloads email locally to an email program such as Outlook or Eudora. We do not offer any specific support for this program and it is offered free of charge, but you use it a your own risk. Please refer to the help screens that are integrated into IMP for more information on how to use the program.
The IMP Webmail program uses IMAP4 which accesses your email directly in your mailbox (it is not copied or downloaded anywhere) instead of downloading it as POP3 email. This means that there are some limitations and since it cannot write new files, so you are not able to have a "sent" folder, since the accumulated sent messages would cause storage quota problems. If you have problems using IMP or do not like how it works, you might want to consider using a standard email program that downloads your POP3 email or reads it as IMAP4 on the server.
PLEASE NOTE: IMP Webmail is not available with subdomains, ie name.yourdomain.com
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- How do I setup an autoresponder or vacation reply?
1) Log in to your control panel.
2) Select the domain name that you want to apply the change to.
3) Click on MAIL.
4) Select the mailname that you want to modify.
5) Check the "Mail autoresponders" box.
6) Click on ADD.
7) Enter a name for the autoresponder.
8) Configure the properties for the autoresponder.
9) Click on UPDATE to take you back to the email configuration page.
10) Click on UPDATE
PLEASE NOTE: Autoresponders normally sent out a reply each time an email is sent to them. If you would like to configure the autoresponder to behave like a vacation reply, you'll need to set the "Reply to unique e-mail address" to one or more days. This is important, because of you have a vacation reply send out a response for every email, you will probably be removed from any mailing lists that this address is subscribed to.
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- Are you running a SMTP mailserver to relay outgoing email?
In general, you should always user your ISPs SMTP mailserver for outgoing email. You can usually find this information in the support section of an ISP's website or on the setup email that they sent you when you signed-up.
If for some reason, you do not have an SMTP mailserver, it is possible you might be able to relay email through our mailserver using SMTP Authentication. To use this you'll need to configure your email program settings to enable authentication and you will need to supply the same username and password that you use with your POP3 email account for outgoing email as well as incoming email. Use your domain name as your outgoing SMTP mailserver.
PLEASE NOTE: Not all email programs support SMTP Authentication. Also, many ISP's do not allow any relaying at all except through their own SMTP mailserver. This is know as Port 25 Blocking and it is used by ISP's to prevent spamming through open relays. For example, EarthLink/Mindspring has a Port 25 Blocking policy.
Always try using your ISP's SMTP mailserver first, before trying to relay through our server. Because of these issues, we are not able to provide any kind of tech support for our SMTP service. If you can get it to work with your email program and ISP, great, if not, you may have to investigate other options if you are unable to use your ISP's SMTP mailserver. The majority of the time you should be able to use your ISP's outgoing mailserver to send out your email and of course this will not prevent you from displaying your domain-specific email address on your outgoing email.
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- I want to create an email list for my site, what would you suggest?
First off, DO NOT use the mailgroup feature for a full-blown email list. Mailgroups should only be used to redirect to a few outside emails.
Consider hosting your lists offsite. If you can find someone to host your lists for you using true email list software like ezmlm, majordomo, listserv, etc., then we can create a DNS entry (lists.yourdomain.com) for you at no charge and point to the new list host server.
Try using one of the numerous free email list services like Topica.com. They have fairly advanced list functionality such as list digests, custom headers & footers and so on. Usually they will provide you with code that you can add to your site so people can subscribe/unsubscribe themselves.
Some ISP's offer email list services. Check with your ISP and see if they have that option
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- What is IMAP and can I use it to read my email from an external email program?
IMAP (Internet Message Access Protocol) allows you to read your email directly from the server, unlike POP3 which has to first download your email before it can be read.
IMAP4 is enabled on our servers and you can use it to read your email using your email program. You'll need to change your email program's settings from POP3 to IMAP4.
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Nameserver Related Questions
- What is Nameserver?
Every computer on internet is connected through an Internet domain. Each Internet domain has nameserver that maintains database of the hosts in its domain and handles request for domain names. To host your domain, you must use the nameservers provided by your hosting company while registering your domain or making changes to domain after registration
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- Nameservers used by hostdude.net
Our nameservers are listed as follows:
Primary:
ns1.hostdude.net
IP address: 66.216.79.134
Secondary:
ns2.hostdude.net
IP address: 66.216.79.135
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PHP related questions
- What is the PHP Version?
We Use PHP Version 4.0.
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- What is PHP?
PHP Version 4.0 is an HTML-embedded scripting language. Much of its syntax is borrowed from C, Java and Perl with a couple of unique PHP-specific features thrown in. The goal of the language is to allow web developers to write dynamically generated pages quickly. It is good alternative to ASP.
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- How to run php3 & other php files?
Convert the files into .php extension and put in your web directory to run php files.
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- Where can I get free php scripts?
Good collection of PHP scripts is available at http://php.resourceindex.com. We will
also be adding shortly the commonly
used PHP scripts
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- My PHP script is not working, can you help me with it?
Our support does not cover PHP script debugging. We consider this a function of web development.
We make sure that PHP is enabled for your site, but we do not have the resources to debug any PHP scripts for our customers. If we did we would need to charge an hourly rate for web development, but that's not really our focus. The same is true for the troubleshooting of html, CGI, javascript, and so on.
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SSI related questions
- Do you support SSI?
Yes. We do support SSI command.
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- What are SSI?
Server Side Includes (SSI)
are special set of commands included in your HTML file that are executed by the
server as it parses your HTML file. They are generally used to include external
documents such as your company logo or signature file on every HTML document.
You can also use SSI to display current date and time of your server.
Sample SSI used
| Command |
Meaning |
| <!--#flastmod
file="index.html"--> |
Last File Modification Date of file "index.html" |
| <!--#include
file="index.html"--> |
Include file from the same directory to your html file. |
| <!--#echo var="DATE_LOCAL"
--> |
Includes date & time on your html page |
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- SSI Troubleshooting
Q - I have
placed an SSI command within my HTML file but nothing
happens.
A - Make sure the extension of your HTML
file .shtml and not .html or .htm
Q - I keep
getting the following error: [an error occurred while
processing this directive]
A - If you are trying to
include a file make sure it is in the same directory as the
main file. Also make sure you have spelled the filename
correctly in your SSI command.
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Before You Order
- Account Features
| Standard Account
Features |
These features are what all our accounts are capable of
including. The amount of each feature is dependent upon the plan you
select.
Standard Account Features
--------------------------------------------------------------------------------
Disk Space
Bandwidth
Virtual Control Panel
Domain Name Support
Sub-Domain Name Support
FTP Access
POP3 (incoming mail)
SMTP (outgoing mail)
E-mail Aliases
E-mail Forwarders
Auto-Repsponders
WebMail
Free MX Record Modifications
Microsoft Frontpage Extensions
Server Side Includes (SSI)
Web Site Statistics
Password Protected DirectoriesPre-Installed Scripts: FormMail, Java Chat,
Hits Counter, Shopping Cart, Search Engine etc
Supported Languages: PHP4.0.4, Perl 5.6.0, Python1.5
MySQL Database Support w/phpMyAdmin
Standard Server Features
--------------------------------------------------------------------------------
Apache 1.3.19
Red Hat Linux 7.1
Daily Site Backups
Server Speed - 866 PIII or Above
Server Memory - 512MB RAM or Above |
| Price Lockdown |
| you can be assured that when you sign up with HostDude,
we will not raise the cost of your account. your plan price is locked in
for life! |
| Money Back
Guarantee |
If for any reason you are not completely satisfied with
our services, you may cancel your account within the first 30 days of
service and recieve a full refund.
If at any time during your subscription to our services you feel you have
not recieved the services advertised and we can justify those reasons
(excessive server or network downtime), we will refund your account for
that period upon request.
Note: Announced maintenance and/or scheduled network outages do not apply. |
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- Account Setup
| When will my
account be setup and ready for use? |
Your account should be ready within 24 hours from when
you first placed your order.
If you do not recieve your Account Setup E-mail within this time frame,
please contact us via the Support Desk.
When ordering your virtual hosting account, DO NOT use your domain based
e-mail address for the Personal Information Details.
This is to ensure that we have an off-network e-mail address on file for
your account and that you will recieve the Account Setup E-mail regardless
of your domain name status.
|
| Account Setup
Welcome E-mail |
The Account Setup E-mail includes all the information you
need to get started with using your virtual hosting account.
Below we have outlined what you will recieve in the Account Setup E-mail.
Account Information
Your Account Domain Name
Your Selected Hosting Package
Your Account IP Address
Your Hosting Server (the server your account is hosted on)
Your Account Username
Your Accounts Temporary Password
Your Selected Billing Cycle
Account Profile
Your Full Name
Your Home/Business Address
Your Phone Number
Your E-mail Address
I.M. Contact Information
The rest of the Account Setup E-mail will include specific directions for
getting started.
You can find this information here in the knowledgebase.. but the Setup
E-mail has everything customized for you, with direct links to all our
features.
Uploading Your Website Directions
The Virtual Control Panel Quick Links
Learn How to View Your Website
Your Mail Settings
Nameserver Setup Details
Support Methods
If you ever lose or misplace your Account Setup E-mail and would like a
new copy, simply put in a request via the Support Desk or contact us
directly through email. |
| Do I need a
domain before I order? |
Yes an no. You will need to have a domain name before you
order your virtual hosting account if you would like a full account with
Multi Hosting priviliges.
If you do not have a domain you may purchase one from us for $15/yr. If
you do not wish to use a domain name with your account, you will be set up
as a subdomain of HostDude. Please specify at sign up if you do not wish
to use a domain name.
For information on registering a domain name, please review the Domain
Registration & Transfers Section of this Knowledgebase |
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- Domain Registration and Transfers
| Registering a Domain Name |
In order to register a domain name for your virtual
hosting account, you must first decide on which registrar you would like
to use.
We offer domain name registration at US$15/year.
To register a domain name through our services please see the Domain
section
Registering a domain name is quite simple, just select a name and fill out
the required registration documents and you are set!
Please use the following nameservers for your domain name:
Primary NameServer: ns1.hostdude.net
Primary IP Address: 66.216.79.134
Secondary NameServer: ns2.hostdude.net
Secondary IP Address: 66.216.79.135 |
| Transfering Your Domain Name |
In order for your domain name to work with our services,
you must transfer the nameservers used for your domain over to ours.
Below are our NameServers. Please list them with your registrar in the
following order:
Primary NameServer: ns1.hostdude.net
Primary IP Address: 66.216.79.134
Secondary NameServer: ns2.hostdude.net
Secondary IP Address: 66.216.79.135
Your domain name registrar should have documentation on their website
giving you instructions on how to complete this task.
|
| Domain Propagation |
Once you have updated your domain nameservers to work
with our network your website will not be available by using your domain
name right away.
There is a process that must take place before this becomes available to
you and other visitors to your website.
First the changes you have made must go through via InterNIC. Updates to
the InterNIC registry take place twice daily, once at 5am and again at 5pm
EDT.
You can check your domain status using the following link, replacing
yourdomain.com with your accounts domain name.
http://www.internic.net/cgi/whois?whois_nic=yourdomain.com&type=domain
Note: The InterNIC Registry database contains only .COM, .NET, .ORG, .EDU
domains and Registrars.
The second part of the process is domain propagation.
This is the process in which ISPs across the Internet update their dns
tables to include the new information provided by the domain registry
database.
This process can take anywhere from 24 hours to 48+ hours.
The time span is stretched out because each ISP updates their dns tables
on seperate schedules.
One ISP might update every 24 hours, when another ISP may do so every 48
hours, and another may even do this only once per week.
|
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- T.O.S. and A.U.P
| Virtual Hosting Terms of Service |
When using the Service provided by HostDude, defined
below in Section 1.1, you agree to be bound by all of the following terms
(the "Terms of Service") within this Agreement.
HostDude reserves the right to alter, ammend or modify any provision of
this Terms of Service Agreement at any time with or without prior notice
to you.
This Agreement is effective from your acceptance thereof, which is
indicated by the establishment of your account. If you are a current HostDude
client when this Agreement is activated, your continued use of the Service
constitutes your acceptance of this Agreement.
1. Service
1.1. HostDude provides Website Hosting services, including, but not
limited to, Diskspace for File Storage; FTP Access for uploading and
downloading files to and from your assigned account.
1.2. Any means of identification assigned to you by HostDude (including
username and IP address) will remain the property of HostDude. HostDude
reserves the right to alter or replace these forms of identification at
any time.
1.3. HostDude makes no guarantees as to the continuous availability of the
Service or any specific feature of the Service. HostDude reserves the
right to discontinue and/or change the Service or any of its features at
any time with or without notice.
2. Registration Requirements
2.1. In consideration of the Use of the Service, outlined below in Section
3, Client certifies to HostDude that he/she is not a minor. By accepting
this Agreement, you represent that you are at least 18 years of age.
2.2. You agree to provide HostDude with accurate, complete and up-to-date
billing information, including your legal name, electronic mail (e-mail)
address, home address, and telephone number. All changes to this
information must be reported to HostDude within 30 days of the change.
2.3. By accepting this Agreement, you agree that you are responsible for
all charges posted to your account until you close the account as
specified in Section 11. If any information provided by you is inaccurate,
not current or incomplete, HostDude retains the right to suspend or
terminate your account.
3. Use of the Service
3.1. You, and those you authorize, are the only individuals who are
authorized to access the Service through your account. You must ensure
that all authorized users on behalf of your account comply with this
Agreement.
3.2. You are responsible for maintaining the confidentiality of passwords
used by yourself or any authorized user for your account.
3.3. You will not use the Service or permit others to use the Service
through your account in any way that violates any law or regulation;
subjects HostDude to liability; or is in any violation of the HostDude
Terms of Service Agreement.
4. User Conduct
4.1. You agree to be solely responsible for the content of your
transmissions through the Service. You acknowledge that HostDude simply
acts as a passive conduit for the distribution and transmission of data.
4.2. You may now resell multi hosted accounts.
4.3. You agree that your use of the Service is subject to all applicable
local, state, national and international laws and regulations.
Furthermore, you agree that you recognize that violation of any such laws,
rules and regulations shall be cause for immediate termination, without
notice, of your account at the sole discretion of HostDude.
5. Unacceptable Use of Service
5.1. Illegality in any form, including, but not limited to, activities
such as unauthorized distribution or copying of copyrighted software;
violation of U.S. or International export restrictions; harassment; fraud;
drug dealing; intentionally inflicting emotional distress; violating
trademarks; copyrights; and other intellectual property rights.
5.2. We reserve the right to remove permission to access the Service if we
suspect security violation attempts involving your account, whether
directly deliberately caused by you or not.
5.3. Spamming, to send unsolicited commercial email or newsgroup posts,
from the server or involving your domain.
5.4. Mail bombing, sending of large files or emails to other users against
the request of an Internet user, whether or not our servers are used.
5.5. Violations of system or network security is prohibited, and may
result in criminal and civil liability. Examples include, but are not
limited to, the following: Unauthorized access, use, probe, or scan of a
systems security or authentication measures, data or traffic. Interference
with service to any user, host or network including, without limitation,
mail bombing, flooding, deliberate attempts to overload a system and
broadcast attacks.
5.6. The use of programs that consume an excessive amount of CPU run time
or Random Access Memory (RAM) on the server.
5.7. Unacceptable site content, links, storage and/or distribution
including, but not limited to, pirated software or programs which are
intended or used for security violation purposes ("cracking
software"); "Warez Sites"; "IRC Bots";
pornography; nudity; sexually explicit or offensive material; and
defamatory, scandalous, or private information about a person without
their consent.
ALL FORMS OF 'UNACCEPTABLE USE OF SERVICE' ARE STRICTLY FORBIDDEN.
EVIDENCE OF SUCH MATERIAL WILL BE CAUSE FOR IMMEDIATE TERMINATION OF
SERVICE. HostDude WILL BE THE SOLE ARBITERS AS TO WHAT CONSTITUTES A
VIOLATION OF THIS PROVISION. HostDude WILL NOTIFY THE APPROPRIATE LAW
ENFORCEMENT DEPARTMENT IF SUCH VIOLATION IS A CRIMINAL OFFENSE.
6. Fees
6.1. Setup fees 'where applicable) are non-refundable. HostDude does not
issue refunds for fees paid in advance or for fees and/or payment made
towards your account after the first 15 days of Service.
6.2. Current pricing for HostDude services may be obtained by sending a
blank email to: sales@HostDude.net
HostDude reserves the right to change prices, rates and/or institute new
charges/fees at any time upon 30 days prior notice.
6.3. A service charge, up to the maximum allowed by the state you reside
in, will be assessed to your account for each check that is returned to HostDude
for insufficient funds.
6.4. Payment must be made towards your account on its assigned due date.
If your account is delinquent, your account may be suspended or terminated
at the sole discretion of HostDude.
IF YOUR ACCOUNT INCURS CHARGES WHICH ARE DENIED BY YOUR FINANCIAL
INSTITUTION, HostDude RESERVES THE RIGHT TO RE-BILL FOR THOSE CHARGES,
REGARDLESS OF YOUR ACCOUNT STATUS.
HostDude may, at its sole discretion, charge a fee of US$25.00 or greater
to reinstate a suspended account.
6.5. If you believe that HostDude has billed you in error, you must
contact the Billing Department within 30 days of the invoice or
transaction date of the charge. Refunds or adjustments will not be given
for any charges billed in error which are more than 30 days old.
7. Discaimer of Warranties
7.1. You assume full responsibility and risk for use of the Service by you
and your authorized users. The Service is provided on an "as is"
and "as available" basis. HostDude does not warrant that the
Service will be uninterrupted or error-free. HostDude makes no express or
implied warranties, representations or endorsements including, but not
limited to, warranties of title, non-infringement or implied warranties of
service or fitness for a particular purpose regarding all information or
service provided through HostDude. No advice or information given by HostDude,
its employees, affiliates or contractors shall create a warranty.
7.2. HostDude shall not be liable for any costs or damages arising
directly or indirectly from use of the Service. It is soley your
responsibility to evaluate the accuracy, quality, completeness, and
usefullness of all opinions, advice, services, and other information
provided through the Service.
8. User Remedies
8.1. If you are dissatisfied with the Service or any of its terms,
conditions, rules, policies, guidelines, or practices, your sole and
exclusive remedy is to terminate this Agreement and discontinue using the
Service by closing your account by one of the methods outlined in Section
11.
8.2. Under no circumstances shall HostDude, its employees, affiliates or
contractors be liable for any direct, indirect, incidental, special,
punitive, or consequential damages that result in any way from any: use of
your account or the Service or your inability to use the Service; your
reliance on or use of information, services or merchandise provided on or
through the Service or that result from mistakes, ommissions,
interruptions, deletion of files, errors, defects, delays in operation or
transmission, or any failure of performance.
9. Idemnity
You agree to defend, indemnify, and hold HostDude and its affiliates
harmless from any and all liabilities, costs, and expenses, including
reasonable attorneys' fees, related to or arising from: any violation of
this Agreement by you or those who access this Service through your
account; the use of the Service or the Internet in general; and the
placement or transmission of any message, information, software, or other
materials on the Internet by you or by those who have access to the
Service through your account.
10. Termination of Agreement
10.1. You may terminate this Agreement by using the methods outlined in
Section 11 of this Agreement. Your termination will only be complete upon
your receipt of a confirmation number from HostDude. You will recieve this
confirmation number either via Electronic Mail. Charges to your account
will stop accruing the day you recieve your confirmation number. HostDude
will not issue refunds for fees paid in advanced or for accounts that have
been activated passed the 15 Day Money Back Guarantee mark.
10.2. HostDude may terminate this Agreement at any time without cause upon
30 days prior notice; or; immediately if you or any person who has access
to the Service through your account, commit a material breach of this
Agreement including, but not limited to, a breach of any obligation
imposed under Sections 2, 3, 4, 5 or 6 or if you fail to pay any charges
within 10 days of the date they accrue.
10.3. Upon termination of this Agreement, all rights granted to you or
your authorized users under this Agreement shall immediately cease and
terminate.
10.4. Termination from this Agreement does not release you from the
obligation to pay all accrued charges under this Agreement.
10.5. Sections 6, 7, 8, 9, and 11 shall survive termination of this
Agreement, HostDude retains the right to enforce these provisions
regardless of account status.
11. Closing an Account
11.1. You may close your account by one of the following methods:
Send request via email to "sales@hostdude.net"
The request must meet the following criteria:
Include your account information
(domain name, username, IP address, and password)
Reference your Order/Authorization Number you recieved with your first
reciept of payment.
Failure to enforce strict performance of any provision of this Agreement
shall not be construed as a waiver.
This Terms of Service Agreement constitutes the entire Agreement between
you and HostDude with respect to the Service. |
| Virtual Hosting Acceptable Use Policy |
Use and Misuse of the Services
All complaints of abuse, violation and misuse of the Services, whether
described in this section or otherwise, shall be investigated promptly. If
you are not sure if your actions will be an abuse, violation or misuse,
please ask first: abuse@HostDude.net.
You are responsible for all use of your website, with or without your
knowledge or consent.
You agree to use the Services only for lawful purposes, in compliance with
all applicable laws. Illegality includes, but is not limited to: Drug
dealing; Attempting without authorization to access a computer system;
Pirating (distributing copyrighted material in violation of copyright law,
specifically MP3s, MPEGs, ROMs, and ROM emulators); Gambling; Schemes to
defraud; Trafficking in obscene material; Sending a message or having
content that is obscene, lewd, lascivious, filthy, or indecent with intent
to annoy, abuse, threaten, or harass another person; Threatening bodily
harm or damage to individuals or groups; Violating U.S. export
restrictions; stalking; or violating other state or federal law, such as
the Electronic Communications Privacy Act, the Computer Fraud and Abuse
Act, or the Economic Espionage Act. Linking to illegal material is also
prohibited.
When HostDude.net becomes aware of possible violations of this Agreement, HostDude.net
may initiate an investigation that may include gathering information from
you and the complaining party, if any, and examination of material on HostDude.net's
servers. HostDude.net, in its sole discretion, will determine what action
will be taken in response to a violation on a case-by-case basis.
Violations of this Agreement could subject you to criminal or civil
liability.
BY ACCEPTING THIS AGREEMENT, YOU AGREE TO WAIVE AND HOLD HostDude.net
HARMLESS FROM ANY CLAIMS RELATING TO ANY ACTION TAKEN BY HostDude.net AS
PART OF ITS INVESTIGATION OF A SUSPECTED VIOLATION OF THIS AGREEMENT OR AS
A RESULT OF ITS CONCLUSION THAT A VIOLATION OF THIS AGREEMENT HAS
OCCURRED. THIS MEANS THAT YOU CANNOT SUE OR RECOVER ANY DAMAGES WHATSOEVER
FROM HostDude.net AS A RESULT OF HostDude.net'S DECISION TO: REMOVE
MATERIAL FROM ITS SERVERS, WARN YOU, SUSPEND OR TERMINATE YOUR ACCOUNT, OR
TAKE ANY OTHER ACTION DURING THE INVESTIGATION OF A SUSPECTED VIOLATION OR
AS A RESULT OF HostDude.net CONCLUSION THAT A VIOLATION HAS OCCURRED. THIS
WAIVER APPLIES TO ALL VIOLATIONS DESCRIBED IN THIS AGREEMENT.
Use and Misuse of Materials
Materials in the public domain (e.g., images, text, and programs) may be
downloaded or uploaded using the Services. You may also re-distribute
materials in the public domain. You assume all risks regarding the
determination of whether the material is in the public domain.
You are prohibited from storing, distributing or transmitting any unlawful
material through the Services. Examples of unlawful material include, but
are not limited to, threats of physical harm, child pornography, and
copyrighted, trademarked and other proprietary material used without
proper authorization. Pornography and sex-related merchandising, or links
to such material, even if legal, are not acceptable uses of HostDude.net's
servers. You may not post, upload or otherwise distribute copyrighted
material on HostDude.net's servers without the consent of the copyright
holder.
Unacceptable uses of website content also include the presence of the
following programs or the activities associated with them, regardless of
whether or not any actual intrusion results in the corruption or loss of
data: Server broadcast messages or any message sent on an intrusive basis
to any directly or indirectly attached network; Attempts to circumvent any
user authentication or security of host, network, or account; Accessing
data not intended for user; probing the security of any network; Spawning
dozens of processes; Port scans, ping floods, packet spoofing, and forging
router information; Denial of service attacks, sniffers, flooding,
spoofing, ping bombing, smurfs, winnuke, land and teardrop; Promulgation
of viruses; and IRC bots, such as eggdrop or BitchX.
HostDude.net supports free speech on the Internet and will not suspend or
cancel your account simply because it disagrees with your views expressed
at your website. However, examples of unacceptable activities include
posting private information about a person without his or her consent,
defaming a person or business, and knowingly making available code that
will have a deleterious effect on third-party computers. Where there are
allegations that your on-line activity has violated the legal rights of a
third party, HostDude.net will not substitute itself for a court of law in
deciding tort claims raised by the third party.
Email Use
Unacceptable affronts to netiquette and unacceptable activities include,
but are not limited to, the following: Spamming (sending unsolicited
advertising to those with which you have no existing business relationship
and posting off-topic advertising in newsgroups); Spoofing (using a return
email address that is not the valid reply address of the sender or sending
an email message that does not contain enough information to enable the
recipient to identify you); Passive spamming (promoting a website hosted
by HostDude.net by spamming from some other source); trolling (posting
controversial messages in newsgroups to generate responses); Mailbombing
(inundating a user with email without any serious intent to correspond or
sending large or multiple files to a user); Generating a higher volume of
outgoing mail than a normal user (over 10% of available system resources);
Propagating chain letters; and subscribing someone else to an electronic
mailing list without that person's permission. A message is considered
unsolicited if it is posted in violation of a newsgroup charter or sent to
a recipient who has not requested the message. Making an email address
available to the public does not constitute a request to receive messages.
Distribution of mass emailing programs is also prohibited. All recipients
on a mailing list must have personally subscribed. Mailing lists may not
be used to distribute unsolicited email. If you are repeatedly mailbombed
or attract such behavior, the Services will be terminated.
You should not send email to any user who does not wish to receive it,
either at HostDude.net or elsewhere. HostDude.net recognizes that email is
an informal medium; however, you must refrain from sending further email
to a user after receiving a request to stop.
You may not alter the headers of email messages to disguise their identity
or to prevent users from responding to the messages. HostDude.net may
disclose the usernames of accounts responsible for forged email messages
to system administrators or users requesting the information.
Violations of the HostDude.net policies outlined herein can sometimes
result in massive numbers of email responses. If you receive so much email
that HostDude.net resources are affected, HostDude.net's staff may shut
down your mailbox.
System Security
You are prohibited from utilizing the Services to compromise the security
of system resources or accounts on servers at HostDude.net or at any other
site. Use or distribution of tools designed for compromising security or
containing viruses or trojans is prohibited. Examples of these tools
include, but are not limited to, password guessing programs, cracking
tools or network probing tools.
If you are involved in violations of system security, HostDude.net
reserves the right to release all usernames of users involved in such
violations to system administrators at other sites in order to assist them
in resolving security incidents. HostDude.net will also fully cooperate
with law enforcement authorities in investigating suspected lawbreakers.
System Resources
System abuse includes any use of HostDude.net's resources that disrupts
the normal use of its servers or services for others. Examples of system
abuse include running excessive numbers of processes or consuming
excessive amounts of CPU time, memory or disk space.
Any usage of 10% or more of HostDude.net's system resources is an undue
burden on HostDude.net's system and is unacceptable. If your usage ever
exceeds 10% of system resources, your account may be terminated
immediately and without prior notice.
Further, running programs in the background on a HostDude server without HostDude.net's
prior written authorization, or running chat rooms, Internet Relay Chat,
IRC bots, mailing lists that send more then 1,000 emails a day and the
like are not acceptable uses of HostDude.net's servers.
This Acceptable Use Policy Agreement constitutes the entire Agreement
between you and HostDude with respect to the Acceptable Use of the
Service.
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| Unacceptable Scripts & Programs |
We have banned a few scripts and programs from our
shared-server environment to help sustain the highest level of service
possible.
The following scripts and programs are known to cause a slow down in
services and are commonly known as "server hogs".
This is because they require a high amount of server resources to run.
The following scripts have a high risk of causing a breach in our Terms of
Service Agreement, Section 5.6.,
which will result in having your scripts or programs disabled, or your
virtual hosting account suspended or possibly terminated.
All Types of Chat Room Scripts and Programs.
The following Bulletin Board Systems/Forums:
UBB - Ultimate Bulletin BoardEprovided by Infopop Corporation.
YABB - Yet Another Bulletin Board provided by Xnull Network.
On a shared server environment, we must limit the use of such scripts and
programs to maintain a high level of service to the other clients on the
server.
If your website requires the use of the scripts or programs we have listed
above, we recommend a semi-dedicated or dedicated solution.
This will ensure the highest quality environment available to support your
resource intensive website.
We have provided alternatives for the above banned scripts. Below are the
scripts and programs we recommend or provide free of charge:
You are also allowed to have any chat room on your website that is hosted
on a seperate network.
We recommend liveuniverse.com, they provide free chat room services to
thousands of webmasters on the Internet.
We will assist our clients in installing phpBB, a free bulletin board
system that we have tested to be safe in most cases.
We also recommend vBulletin, although not free, it is an excellent
bulletin board script which we even use for HostDude.
If your bulletin board/forum is going to be extremely busy, there still
may be a problem.
If this is the case, please let us know before installing the script.
If you start seeing a rapid growth in your forums after having installed,
also just lets us know over the support desk.
We will assist you into looking for alternative options for your website.
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Getting Started
- Uploading To Your Account
| How Do I Upload My Files? |
All transferring of files to our servers is handled by
FTP. We feel there are several advantages of using FTP over a file
manager.
Your FTP program can run from your desktop or systray and has a vast array
of options not readily available in a File Manager.
FTP programs can range from $0 - $50. |
| Uploading Your Website Files |
The first thing you will need before uploading files to
your account is a good ftp client. Popular ftp clients include CuteFTP and
WS_FTP.
Once you have your ftp client you are ready to upload files to your
account. Our ftp server is loacted at: ftp.hostnexus.com. Log into this
address with your Username and Password, provided to you in your
activation email.
Once you are logged in, you will see the various directories within your
account. You will need to place all files in the public directory which is
"httpdocs". This is the directory that you will use to upload
all your website files.
You can create new directories within this directory, these directories
are known as "sub-directories"
When you upload files to the httpdocs directory you can view them by
typing in http://www.yourdomain.com/filename.ext
If you upload files to a sub-directory, you would be able to view them by
typing in http://www.yourdomain.com/sub-directory_name/filename.ext |
| Creating Subdomains |
Within your account you will have the option to create
additional domains. This allocation is for Multihosted domains and not for
subdomains. To avoid confusion, we ask that you submit a request asking
for a subdomain.
Subdomains come in 3 categories:
Physical Hosting
Frame Forward
URL Forward
Physical Hosting - Your subdomain will work exactly like a normal domain
with a complete directory structure, email capabilties, cgi-bin etc. If
you request a physically hosted sub domain you must also specify disk
space limits for it.
Frame Forward - Recommended use a subdomains. You can keep all your files
within your main account and frame forward a subdomain to a certain page.
Also, you can upload files into a subdirectory and frame forward your
subdomain to your subdirectory.
URL Forward - This works in a similar way to frame forward but keeps the
destination url in the address window. For example you create a subdomain
123.domain.com and have a link on your page that says just that. The
subdomain is url forwarded to domain.com/123. Even though 123.domain.com
has been clicked through, the visitor will see domain.com/123 as the
address when he arrives at the page.
Please specify in detail which kind of subdomain you require when you
submit a request.
|
| Uploading Your Sub-Domain Files |
For Physical Hosted Subdomains
Once your new subdomain has been activated you are ready to upload your
files to your account. As a subdomain works like a normal domain, you will
have received separate ftp details for the new directory in the subdomain.
There is also a cgi-bin directory automatically created for you in this
directory. You should upload your subdomain website scripts to this cgi-bin.
Again, website files must be uploaded to the "httpdocs"
directory.
To reach your new subdomain, enter in the URL:
http://sub.yourdomain.com (replacing sub with your new subdomain name and
yourdomain.com with your accounts domain name).
To reach other files and directories using your sub-domain, enter in a URL
like:
http://sub.yourdomain.com/file.html
http://sub.yourdomain.com/directory/file.html
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MySQL Related Questions
- What is MySQL?
MySQL is an open source, relational database management system often used in conjunction with scripting languages such as Perl, PHP, etc.
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- How do I create a MySQL database?
1) Log in to your control panel.
2) Select the domain name that you want to apply the change to.
3) Click on DATABASES.
4) Enter the database name that you want to create. PLEASE NOTE: The username has to be unique on the server, so you might not always be able to use your first choice.
5) Click on ADD.
6) Enter a username that you want to create to be used with the database.
7) Click on ADD.
8) Enter a password and confirm the password.
9) Click on UPDATE.
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- How do I setup and maintain an existing MySQL database?
You can maintain your database(s) using phpMyAdmin, which is built into the Plesk control panel.
1) Log in to your control panel.
2) Select the domain name that you want to apply the change to.
3) Click on DATABASES.
4) Select the database that you want to modify.
5) Click on PHPMYADMIN.
6) For more information on using phpMyAdmin, please refer to phpMyAdmin's Configuration and FAQ pages at:
http://phpmyadmin.sourceforge.net/documentation/#config
Once you have created a database you can choose it from the left-hand menu of phpMyAdmin, then continue on with the tutorial.
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- Where can I find more information on using MySQL?
Try these resources:
MySQL (official site)
http://www.mysql.com/
Beginning MySQL Tutorial (DevShed)
http://www.devshed.com/Server_Side/MySQL/Intro/page1.html
Website Database Basics With PHP and MySQL (DevShed)
http://www.devshed.com/Server_Side/PHP/DB_Basics/page1.html
Build your own Database Driven Website using PHP & MySQL (SitePoint)
http://www.webmasterbase.com/article.php?aid=228&pid=0
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